Digital & Customer Success Specialist

Location: Abuja
Reporting to: Sales Manager

We are seeking a results-driven Digital & Customer Success Specialist to grow our digital product portfolio, support sales activities, and drive customer engagement with the Mywellness Cloud platform. This role combines sales support, customer success, training, and market development to maximize revenue, profitability, and user adoption.

Key Responsibilities:

Support the sales team with pre-sales activities and digital product training

Drive digital product sales and achieve revenue targets

Deliver customer onboarding, training, and ongoing support

Organize webinars and presentations to promote digital solutions

Monitor sales pipeline, forecasts, and competitor activity

Increase active users and customer retention on the Mywellness Cloud platform

Requirements:

Bachelor’s degree in STEM or Economics

Experience in sales, business development, or customer success

Strong presentation, consultative selling, and relationship management skills

Digital and social media proficiency

Fluent English

If you are proactive, customer-focused, and passionate about digital solutions, we’d love to hear from you.